The Development Of Technology In Travel Industry Tourism Essay

The Development Of applied science In Travel Industry Tourism Essay jibe to unknown, 2012 in the hospitality industriousness, it is absolutely vital that companies stay on top of consumer hold in an attempt to maintain their competitive advantage. In the current technologic eithery driven business industry, it has call on increasely important for businesses to utilize e very(prenominal)(prenominal) bit of information and data collected from current and say-so nodes when examining shipway of remaining competitive in the hospitality industry.Pertaining to (William et al, 1999) de pull throughring quality attend in the hospitality industry poop be a major altercate facing hospitality managers in the opening years of the next millennium. It go out be an essential condition for success in the emerging, keenly competitive, world(prenominal) hospitality markets. While the future importance of delivering quality hospitality supporter is behind to discern and to agree on, doing s o presents some difficult and matter to management issues.Since the delivery of hospitality die always involves raft, these issues center on the management of people, and in particular on the interactions between guests and staff, interactions that ar called profit encounters. In the eyes of our guests, our hospitality businesses will succeed or fracture depending on the cumulative impact of the service encounters in which they have participated. cordial reception industry would include hotels, restaurant and other related tourism organizations. This delegacy that the tourists have to encounter with staffs, in that locationof the industries have to have good customer representative that trick gain ground it with their guest and support them resolve their issues. at that place are three elements in the hospitality which motels. Includes restaurant that provide beverages and fare entertainment by the theatre and accommodation provide by the industrial service.In the s ervice delivery in the hospitality industry and service delivery in other businesses there are little are no differences because they both have good customer service which is very important in both industries, they both provide quality service to increase their revenue and to ensure that they satisfy their customer needs and deprivation in the industry.The momentous impact on the growing of engineering in travel and tourism industryTechnology in travel and tourism industry in today world control and deliver secureness and power your need to achieve your business ambitions. It is overly delivers effective answer to meet their customers precise business needs increasing profit and work rate improving customer relation and decreasing cost. However you can depend on technology with the travel and tourism industry to remedy the communication process. When communicating with technology you save time and m iodiney sagely and disengage from computer frequently to communication in pe rson and help people to supporting in touch with co-workers and traders in need of information. therefore technology in the industry improve the communication process, poorly see are in appropriately use technology can interior communication with workers more than it helps and it can be used in the industry to find explore analysis to exchange and present information responsively without discrimination, it in any illustration increase inter subject scene of actionly and has speed up the process of globalization.According to Rosendo (cuyasen, 2012), raw(a) Technology and media has changed the way of tourism. Travelers spin to the internet to research on potential destinations and do bookings online. They even include sharing their experiences of the spark offs they go to. The executive managing director of Ctrip.com said that consumers know more about the industry and travel businesses cannot act money from the information gap anymore. The past ten years has authorize cons umers greatly. A great majority of travelers do their search online for bookings, travel guides and visas. According to John Liu, the executive vice-president and head of Greater China at Google, 85% of travelers do their research on the net and the average traveler does 55 online searches before a booking. Comparing and looking for information is very easy now and all affables of information are available on the internet.Pertaining to Keith Evans, (Evans, 1999-2012) with the volley of technological advancements in the mid and late 20th century, tourists discovered increasing access to a growing array of destinations. From promoting destinations and attracting traveler attention to enable instant reservations and payment collection, communication technology continues to exhibit a significant impact on the tourism industry and travel in general. communication technology solves a considerable role in travel and tourism, as much of modern tourism revolves around the ability of tour ist destinations to communicate their welfares to potential visitors and the ability of those visitors to reach out to points of interest at the destination.Advantages and disadvantages of technology in the travel and tourism industryAccording to leelingz, (leelingz, 2011) nowadays, technology has go on in tremendous leaps and bounds. We cannot imagine the world without technological advances such as computer, televisions, and machines and so on. However there are some advantages and disadvantages of technology. First of all, technologies play a very important role in society because it makes flavour easier to live on and less time consuming. Technology has the ability to occasion shortcuts in working. People do not have to do all the hard labor anymore. People use technology to plan their trip which makes it more convenient and easy. They can research destination to their own pace, expose around for the best fares and hotel deals, and make reservations right from your computer. On the contrary, technology in like manner brings harm to our society. The booming of industrialization and maturation causes pollutions to our world. For example, the smoke from the vehicles and machines affects the quality of tenor and destroy the ozone layer. In addition, technologies also work financial problems in families because some of the technologies are expensive like computers. People that cannot afford to buy this kind of technology will live in a stressful life.On my views the important of technology in the travel and tourism industry is to experience information through research, help to increase the organization revenue, to get information across to their customers and other related organizations, delivers great speed, reach audience that is physically separated from the sender and increase access ability and openness in an organization and bad part about technology is that it can create tension and conflict, easy to be over used, often lack cover and can ser iously drain employment productivity. But in my case without technology the industry could not keep up their infrastructure to keep attracting the visitor and keep the place in order. lodge base tourismAccording to (oikos, 2009) friendship based tourism is tourism in which topical anaesthetic anesthetic residents (often rural, poor and economically marginalized) invite tourists to visit their communities with the provision of overnight accommodation. biotic community based tourism enables tourists to discover topical anesthetic habitats and wildlife, and celebrates andRespects traditional cultures, rituals and wisdom. The club will be aware of the commercial and social value laid on their natural and cultural heritage through tourism, and this will encourage community based conservation of these resources.Community-based tourism affords travelers with rare opportunities to experience local communities first hand. Its distinctive in that it provides an alternative to developme nt thats not sustainable, loose rural and poor communities an additional source of income.In supporting community-based tourism, you can immerse yourself in the day-to-day lives of local and indigenous people turn helping them to preserve their callment and cultural heritage.The residents earn income as disembark managers, entrepreneurs, service and produce providers, and employees. At least part of the tourist income is erect aside for projects which provide benefits to the community as a whole.Tourists will authorize time near areas that are rich in culture and biodiversity, and, at the same time, will get to know the locals at the grassroots level. umteen successful experiences in development countries prove that tourism can become a leading sector for the people who conserve natural resources and live on it. Local people of these countries jointly cooperate in Community Based Tourism and this gives not only economic benefits for them only also becomes an example of commun ity involved last making.A community by definition implies individuals with some kind of collective responsibility, and the ability to make decisions by representative bodies.Locals participation, traditional culture, cross-cultural issues and raise of local income are canonic principles of tourism and it is fundamental to get more in depth for development countries where tourism is dominantly operate by great overseas companies.Usually families interviews make obvious that locals are interested to take part in tourism activities but they dont know how.Often the creation of Community Based Tourism is the best solution for local people or at least a great help for them for example in these countries where the main income is from livestock and the desertification, the spread of unproductive land deprived of vegetation, is one of the main concerns.Community Based Tourism is the jointly planned and managed tourism activities of local group this new business never can be the main or o nly income source of the communities and cooperatives but can be additional income possibility.Issues like generating additional incomes for locals and reducing impacts on environment are included in the government policy about tourism, but there has been little capital punishment and no integrated policy at the national level.The pros and cons of community base tourismBase on the information of (mozer, 1995-2012)Advantage -depending upon implementation some of these can turn into disadvantages.Employment- (1 emp/1000 tourist) labor intensive, few administrative positions, little upward mobility.Infrastructure development -roads, water, electricity, telecom and cybercom, but not necessarily local priorities.Cultural preservation- economic incentives to preserve food, fashion, festivals and physical history, but these tend to be superficial elements of a culture.Environmental protection- econ incentives to preserve nature, wildlife and urban cleanliness.Foreign exchange .generates r esources to import food, pharmaceuticals, technology, consumer goods.Development of health care serve -those these arent always available to local people.Disadvantages -depending upon implementation some of these can turn into advantages.Cultural destruction-(modernization world mono-culture), freezes culture as performers, loss language, religion, rituals, material culture. first-string products- sun, sand, surf, safari, suds, ski, sex (little value added, neo-colonialism)Environmental destruction -game drives, resorts golf, ski, beach, desert, world as playground, SUV. peripheral employment -low skill, low wage, menial services, prostitution, drug trade, gambling, hustlers.Low benefits -no job security, no health care, no organizing, and no work safety rules or environ standards.Development of illegal and/or destructive economic activities- markets for drugs, endangered species, etc.Outside hiring- skilled middle and senior management recruited out of the area and transferred in .Concentration employment -walled resort enclaves.seasonal employmentOutside decision making-decisions made outside of the area, corporate dollars corrupt government.Unrealistic expectations-divert young people from school and brighter futures.anti-democratic collusion- industry support of repressive governmentsLand controlled by the elite group -people relocated, agriculture eliminated, prohibited from N.P.negative lifestyles (STDs- substance abuse, begging, hustlingdiverted and concentrated development -airport, roads, water, electricity to tourist destinations, development not accessible to localslittle forex stays in country -airplanes, vehicles, booze, hot air balloons, generally have foreign ownerspackage programsCruises -eat and sleep on board so the economic benefit to the ports-of-call is very thin and limited.Unstable market -fickle, affected by local and world events, generally highly elastic.Health tourism -traveling to get medical exam procedure at lower cost has its own set of rummy challenges, which include Determining the credential, skills and quality of the facility and personnel. Language communication challenges on topics requiring a lot of details, sometimes even when both parties seemingly declaim the same language. Different cultural issues and expectations around health care and the body. Post-treatment complications, afterwards the tourist has left the facility.